Non-US residents please read and follow directions

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IrishDragon
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Non-US residents please read and follow directions

Post by IrishDragon » Tue Jul 11, 2006 9:04 pm

In an effort to re-route the servers so that our non-US members and visitors get a better ping, I need as many non-US players to follow the directions I recieved below in my support ticket to our server host.


Post results here for easy use.



Subject: Trace route woes.
.
[2] Administrator EscapedTurkey 11.07.2006

Message:

Please have one of the people who have a problem, do the following:

Please send us a traceroute by doing the following:

Get PingPlotter at http://www.pingplotter.com

1. Run Ping Plotter

2. Enter the IP address of your game server.

3. Set Trace Delay to 5 seconds

4. Set Samples to Include to 5.

5. Set # of times to trace to 25.

7. Click Trace.

8. Let it run until it stops itself (trace count reaches 25).

9. Choose the Edit menu.

10. Choose Copy as Text.

12. Paste the information as a response to this support ticket.

13. We will analyze the information and give you feedback.

Attachment:


[1] Customer 11.07.2006


Refer to our current convo.





**QUOTE*
[19:37] [AoF] IrishDragon DJ_ID http://www.netwavzradio.com 2-4am!! Listen in!: What was the update you did a while back that improved the ping of non-US citizen
[19:37] Aura's Turkey: :-O
[19:38] [AoF] IrishDragon DJ_ID http://www.netwavzradio.com 2-4am!! Listen in!: All my lil outta country players went from pings of 100-160 range to 200-240 range
[19:38] Aura's Turkey: :S
[19:38] Aura's Turkey: NY?
[19:38] [AoF] IrishDragon DJ_ID http://www.netwavzradio.com 2-4am!! Listen in!: TX
[19:38] Aura's Turkey: NY is best for europe
[19:38] [AoF] IrishDragon DJ_ID http://www.netwavzradio.com 2-4am!! Listen in!: south america
[19:38] Aura's Turkey: I can't tell much without a traceroute
[19:38] Aura's Turkey:
[19:41] Aura's Turkey has received C:\Documents and Settings\IrishDragon\Desktop\72.65.249.76 trace route.JPG.
[19:42] Aura's Turkey: hop #4
[19:42] Aura's Turkey: ouch
[19:42] Aura's Turkey: looksl ike boston level 3 is having huge issues
[19:42] Aura's Turkey: 5 and 6
[19:42] Aura's Turkey: :-O
[19:42] Aura's Turkey: the best thing to do is keep playing so the routes change
[19:42] Aura's Turkey: I know that sounds wierd
[19:43] Aura's Turkey: it's how internap works
[19:43] Aura's Turkey: keeps monitoring routes
[19:43] [AoF] IrishDragon DJ_ID http://www.netwavzradio.com 2-4am!! Listen in!: I can change the routes?
[19:46] Aura's Turkey: :S
[19:46] Aura's Turkey: oops
[19:46] Aura's Turkey: best to create a support ticket please
[19:52] [AoF] IrishDragon DJ_ID http://www.netwavzradio.com 2-4am!! Listen in!: Will do
[19:52] Aura's Turkey: escapedturkey@hotmail.com sent you a shared search which requires the latest version of MSN Messenger. To download the latest version of MSN Messenger, go to http://g.msn.com/5meen_us/122.
[19:53] [AoF] IrishDragon DJ_ID http://www.netwavzradio.com 2-4am!! Listen in!: o_O I can't see that image
[19:53] [AoF] IrishDragon DJ_ID http://www.netwavzradio.com 2-4am!! Listen in!: <--using Trillion
[19:54] Aura's Turkey: :-O
END QUOTE**


Thanks ^_^
~IrishDragon
Leader/Founder of the Angels of Fire
STEAM: irishdragon
IrishDragon's Skin




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IrishDragon
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Non-US residents please read and follow directions

Post by IrishDragon » Mon Aug 14, 2006 5:20 pm

We need all out of country members to do this and post it ASAP please. Trying to work on improving your pings ^_^
~IrishDragon
Leader/Founder of the Angels of Fire
STEAM: irishdragon
IrishDragon's Skin




Lucian
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Non-US residents please read and follow directions

Post by Lucian » Mon Aug 14, 2006 10:19 pm

Canada aint that far from US now is it o.o. i also always have 70 and less ping...
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Raikiri
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Non-US residents please read and follow directions

Post by Raikiri » Mon Aug 14, 2006 10:34 pm

He was hoping for Euro players mostly Glenn.


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IrishDragon
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Non-US residents please read and follow directions

Post by IrishDragon » Mon Aug 14, 2006 10:42 pm

South America too.
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Spitfire
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Joined: Tue Jul 05, 2005 12:00 am
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Non-US residents please read and follow directions

Post by Spitfire » Wed Aug 16, 2006 6:33 am

Runing it now

Spitfire
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Non-US residents please read and follow directions

Post by Spitfire » Wed Aug 16, 2006 6:34 am

Here it is:

Target Name: N/A
IP: 72.5.249.76
Date/Time: 16-08-2006 12:33:24

1 3 ms 29 ms 3 ms 29 ms 3 ms mygateway [10.0.0.1]
2 46 ms 73 ms 83 ms 46 ms 50 ms [212.0.167.78]
3 * * * * * 213-205-75-222.nr.ip.pt [213.205.75.222]
4 80 ms 68 ms 68 ms 89 ms 74 ms 213-205-75-94.nr.ip.pt [213.205.75.94]
5 57 ms 88 ms 82 ms 83 ms 53 ms 194-79-92-78.nr.ip.pt [194.79.92.78]
6 91 ms 72 ms 69 ms 120 ms 63 ms g1-0-245-core01.mad05.atlas.cogentco.com [130.117.22.177]
7 64 ms 77 ms 62 ms 62 ms 63 ms g15-0-0.core01.mad05.atlas.cogentco.com [130.117.0.241]
8 * * * 294 ms 86 ms t3-4.mpd01.mad05.atlas.cogentco.com [130.117.0.242]
9 * * * 89 ms * t3-3.mpd01.par02.atlas.cogentco.com [130.117.0.78]
10 86 ms 86 ms 85 ms 229 ms 106 ms t3-4.mpd01.par01.atlas.cogentco.com [130.117.1.230]
11 86 ms 85 ms 105 ms 85 ms 103 ms g10-0-0-68.core01.par01.atlas.cogentco.com [130.117.1.49]
12 164 ms 164 ms 163 ms 163 ms 164 ms p14-0.core02.dca01.atlas.cogentco.com [66.28.4.206]
13 164 ms 163 ms 164 ms 163 ms 163 ms t4-3.mpd01.dca01.atlas.cogentco.com [154.54.5.57]
14 226 ms 206 ms 206 ms 206 ms 205 ms t7-3.mpd01.iah01.atlas.cogentco.com [154.54.2.46]
15 211 ms 234 ms 411 ms 207 ms 207 ms t2-1.mpd01.dfw01.atlas.cogentco.com [154.54.2.225]
16 208 ms 210 ms 208 ms 261 ms 220 ms t4-4.mpd01.dfw03.atlas.cogentco.com [154.54.6.66]
17 208 ms 209 ms 221 ms 208 ms 209 ms core101.cogent-213.ext1a.dal.pnap.net [63.251.32.82]
18 206 ms 206 ms 283 ms 206 ms 206 ms border3.ge3-1-bbnet1.ext1.dal.pnap.net [216.52.191.22]
19 206 ms 206 ms 253 ms 206 ms 205 ms globalcon-9.border3.ext1.dal.pnap.net [63.251.32.102]
20 205 ms 225 ms 223 ms 208 ms 218 ms [72.5.249.76]


the last one is the one that refers to the server i think i'm kinda lost on this thing >.<

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IrishDragon
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Non-US residents please read and follow directions

Post by IrishDragon » Wed Aug 16, 2006 5:29 pm

Thank you, please get our other out of country members to run the same test.

I'm trying to help you all get a better ping rate within the servers.

Canadians too if you could.
~IrishDragon
Leader/Founder of the Angels of Fire
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Moosero
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Non-US residents please read and follow directions

Post by Moosero » Fri Aug 18, 2006 5:04 pm

im sure i have already posted this in a topic with the same name somewhere else but i cant find it (i hope im not losing the plot) so here it is (possibly again)

Target Name: adsl-75-5-249-76.dsl.scrm01.sbcglobal.net
IP: 75.5.249.76
Date/Time: 18/08/2006 23:01:58

1 2 ms 2 ms 2 ms 2 ms 2 ms voyager.home [192.168.1.1]
2 10 ms 11 ms 10 ms 13 ms 12 ms [195.10.119.99]
3 10 ms 12 ms 12 ms 12 ms 11 ms [195.10.122.93]
4 23 ms 24 ms 24 ms 23 ms 25 ms [195.10.107.65]
5 25 ms 25 ms 24 ms 25 ms 25 ms [195.10.107.65]
6 23 ms 21 ms 29 ms 23 ms 23 ms [195.50.81.129]
7 24 ms 25 ms 25 ms 25 ms 24 ms ae-0-54.bbr2.london1.level3.net [4.68.116.98]
8 92 ms 93 ms 92 ms 92 ms 92 ms as-3-0.bbr1.washington1.level3.net [64.159.3.254]
9 N/A N/A N/A N/A 100 ms ae-14-53.car4.washington1.level3.net [4.68.121.81]
10 95 ms 99 ms 93 ms 228 ms 95 ms asn3356-level3.eqabva.sbcglobal.net [4.68.111.186]
11 95 ms 96 ms 95 ms 96 ms 126 ms bb2-p2-1.hrndva.sbcglobal.net [151.164.40.54]
12 97 ms 102 ms 96 ms 98 ms 96 ms core2-p9-0.crhnva.sbcglobal.net [151.164.43.221]
13 97 ms 96 ms 96 ms 95 ms 95 ms core1-p1-0.crhnva.sbcglobal.net [151.164.188.17]
14 102 ms 100 ms 100 ms 135 ms 209 ms core1-p11-0.crcloh.sbcglobal.net [151.164.240.121]
15 108 ms 110 ms 271 ms 116 ms 110 ms core1-p3-0.crchil.sbcglobal.net [151.164.188.181]
16 112 ms 111 ms 110 ms 266 ms 272 ms core2-p1-0.crchil.sbcglobal.net [151.164.188.30]
17 132 ms 136 ms 131 ms 131 ms 130 ms [151.164.92.179]
18 144 ms 144 ms 143 ms 144 ms 144 ms core1-p5-0.crdnco.sbcglobal.net [151.164.42.22]
19 162 ms 162 ms 162 ms 161 ms 162 ms core1-p2-0.crskut.sbcglobal.net [151.164.243.241]
20 357 ms 159 ms 161 ms 160 ms 159 ms core1-p2-0.crsfca.sbcglobal.net [151.164.42.10]
21 160 ms 162 ms 161 ms 161 ms 161 ms bb1-p1-0.crsfca.sbcglobal.net [151.164.240.134]
22 167 ms 164 ms 165 ms 164 ms 167 ms bb2-p14-0.scrm01.sbcglobal.net [151.164.188.138]
23 162 ms 166 ms 164 ms 165 ms 163 ms dist4-g1-4.scrmca.sbcglobal.net [151.164.42.243]
24 163 ms 162 ms 164 ms 167 ms 162 ms rback9-g1-0.scrmca.sbcglobal.net [64.171.152.79]
25 174 ms 174 ms 173 ms 177 ms 175 ms adsl-75-5-249-76.dsl.scrm01.sbcglobal.net [75.5.249.76]

Ping statistics for adsl-75-5-249-76.dsl.scrm01.sbcglobal.net
Packets: Sent = 5, Received = 5, Lost = 0 (0.0%)
Round Trip Times: Minimum = 173ms, Maximum = 177ms, Average = 174ms

Sonoso
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Joined: Mon Jun 27, 2005 12:00 am
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Non-US residents please read and follow directions

Post by Sonoso » Sat Aug 19, 2006 8:04 am

Ok, heres my info, I set it to 25 but it only did 17



Target Name: N/A
IP: 72.5.249.76
Date/Time: 19/08/2006 14:01:33

1 0 ms 0 ms 0 ms 0 ms 0 ms mygateway.ar7 [192.168.1.1]
2 9 ms 9 ms 9 ms 8 ms 9 ms [195.10.119.99]
3 8 ms 10 ms 9 ms 9 ms 9 ms [195.10.122.93]
4 22 ms 216 ms 22 ms 23 ms 21 ms [195.10.107.69]
5 22 ms 169 ms 22 ms 23 ms 22 ms [195.10.107.69]
6 23 ms 22 ms * 68 ms 22 ms [195.50.81.129]
7 34 ms 23 ms 23 ms 27 ms 31 ms ae-19-51.ebr1.london1.level3.net [4.68.116.30]
8 35 ms 23 ms 25 ms 29 ms 32 ms ae-1-100.ebr2.london1.level3.net [4.69.132.118]
9 * * * 97 ms N/A ae-4.ebr1.newyork1.level3.net [4.69.132.109]
10 106 ms 110 ms 100 ms * 107 ms ae-3.ebr1.washington1.level3.net [4.69.132.89]
11 * * 122 ms 110 ms N/A ae-2.ebr1.atlanta2.level3.net [4.69.132.85]
12 141 ms * * * 137 ms ae-3.ebr1.dallas1.level3.net [4.69.132.81]
13 258 ms 130 ms 130 ms 130 ms 130 ms ae-11-53.car1.dallas1.level3.net [4.68.122.77]
14 132 ms 133 ms 135 ms 132 ms 134 ms unknown.level3.net [209.246.152.246]
15 130 ms 130 ms 129 ms 129 ms 129 ms border3.ge3-1-bbnet1.ext1.dal.pnap.net [216.52.191.22]
16 130 ms 130 ms 130 ms 131 ms 129 ms globalcon-9.border3.ext1.dal.pnap.net [63.251.32.102]
17 129 ms 129 ms 132 ms 130 ms 131 ms [72.5.249.76]

Ping statistics for 72.5.249.76
Packets: Sent = 5, Received = 5, Lost = 0 (0.0%)
Round Trip Times: Minimum = 129ms, Maximum = 132ms, Average = 130ms

Sonoso
Human Male
Jedi Guardian

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